Mantec has a dedicated full time HR division that continuously interviews and maintains a solid database of qualified talent in various skill sets which speeds up the recruiting process and proves to be very advantageous for starting or ramping up an operation for any client covering any type of support. We also have high speed internet access in place keeping extra bandwidth for immediate allocation to a new project along with the ability to double our bandwidth in a days time. Normal lead times are 3-4 weeks for taking an operation live. By joining our QuickLaunch program the customer can get its operation live with us in 2 weeks or less.
Each agent is put through a rigorous internal training program which sharpens their internet skills and American English skills. We have a dedicated staff that is in charge of training the new recruits before they are assigned to a customer project. We then train the agents in the project specific product or knowledge areas required by you the customer.
Our facilities in India are State of the Art with the latest computers, high speed internet access (with redundancy), power backup and generators for providing continuous power and up time. We even have redundancy in location with a Disaster Management plan for every location.