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Business Process Outsourcing - BPO

Business process outsourcing (BPO), A step beyond IT outsourcing is increasingly becoming the strategic choice of companies looking to achieve cost reductions while improving their service quality, increasing shareholder value and focusing on their core business capabilities. As organizations around the world strive to improve the quality of their processes while managing their bottomlines, Business Process Outsourcing has become the new imperative. With proven program management skills and ability to integrate technology with business processes makes us your natural choice as BPO partner. With a comprehensive menu of BPO services across a range of functions — including claims processing, invoicing, human resources and payroll, finance, procurement and customer support, Mantec can offer various services like Customer Service Help line, Sales Support Help line, Technical Support, Query handling, Helpdesk services, on-line Credit and billing problems, Tele Marketing, Lead generation and follow up, Data Capture, Data Verification, Debt collection and Subscription Renewal, Email management, Web chat, Web call back, Web collaboration browsing and much more. Mantec is already providing BPO services to many clients, generating significant revenues. As our BPO offerings grow, we commit to bringing operational excellence to reengineer your business processes for optimal service, quality and cost.
We believe there are four imperatives for success in the digital economy: eliminate boundaries, collaborate in new ways, continuously seek improvement, and establish trust. Enterprises failing to meet these requirements have been left behind.
But there's another, equally pressing truth confronting businesses today. Technology does not provide solutions on its own. Through business process outsourcing, we combine the right people, processes, and technologies to help you gain maximum efficiency and achieve competitive advantage.

Business process outsourcing is about more than simply cutting costs. It's about increasing business value for your company.

Free Your Resources and Focus on Your Strategy

An important aspect of business process outsourcing is its ability to free corporate executives from some of their day-to-day process management responsibilities. Traditionally, executives spend 80 percent of their time managing details, and only 20 percent on strategy. Once a process is successfully outsourced, the ratio can be reversed. Executives get more control over their most valuable resource: time. Time to explore new revenue streams, time to accelerate other projects, and time to focus on their customers.

Improve Processes and Save Money

Companies that outsource business processes are often able to reengineer those processes and capture new efficiencies. Then they can reallocate resources to other important projects and leverage their investment in technology. For example, processes that are handled in a shared production environment for multiple companies save everyone money. In most cases, high-caliber subject-matter experts are brought in to design and manage these processes, bringing with them best practices, innovation, and years of experience that most companies don't have access to or can't afford on their own.

Increase Your Capabilities

With this expertise often comes increased capability. In addition to doing things more efficiently, you can expand your ability to deliver new products and services to your customers. Then there are the factors of scalability and scope. Companies that want to grow internationally must continuously invest in infrastructure and find talent around the world.

Our Business Process Outsourcing portfolio includes end-to-end solutions across a spectrum of industries:

In these times of increasing competition, technological advances and business model innovations, companies must adapt quickly to remain competitive. We combine strategic, technical, operational and organizational expertise with proven, disciplined approaches. We analyze, plan and build solutions that achieve results quickly today while creating a strong foundation for the future. And we focus the industry's top cross-disciplinary teams on helping you transform your organization in the new economy.

Appreciations from the End Users of Mantec's Services

Mantec has satisfied a large number of End Users in the US and across the globe, some represenative examples of appreciations recieved can be seen at. http://www.mantecconsultants.com/appreciations

Please contact us at mantec@vsnl.com

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India

Mantec Consultants Pvt Ltd
Ari Brara
Managing Director (B.E., M.B.A.)
805 Vishal Bhavan, 95 Nehru Place, New Delhi, 110019
Phone: 91-11-26429294/5/6
Fax: 91-11-26842531
Email us: mantec@vsnl.com

USA affiliate

Mantec International, LLC
Ish Brara
President (B.S., M.B.A.)
Tel: (949) 709-7656
Mobile: (626) 367-6650
Fax: (267) 653-1020
Email us: ish@mantecinternational.com

UK

11 River Court, Riverclose, Wanstead,
LONDON E11 2LB,
TELEFAX: 44-208-5306068.
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