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Client Testimonials

Customer satisfaction is the highest priority at Mantec and we stand behind the work we do. Here is what some of our customers say about working with us:

Mantec International gets Member Achievement Award

LOS ANGELES - The 12th Annual World Trade Hall of Fame Dinner and Awards Ceremony, hosted by the WTC Association of Los Angeles-Long Beach, held on May 3, 2001 at the Hilton Long Beach Hotel. Attended by About 500 business, government and civic leaders. The year's honorees were the Board of Commissioners of the Port of Long Beach; Robert H. Dedman, Chairman and Founder, ClubCorp; Bob Malone, Regional President, Western United States, BP; and Ozires Silva, President and CEO, Varig Brazilian Airlines. The WTC presented its Member Achievement Award to Mantec International Services for its success in expanding its international business.
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Decisionone Corporation - eMail Technical Support

This is to Confirm that Mantec Consultants Pvt. Ltd have been providing us Email Support Services in a avery satisfactory manner. The quality of their Technical Support Services (Agents) is very high and their overall response to suggestions is very prompt. Overall, we have been able to develop a very good working relationship. We appreciate the services and commitment of MANTEC in their dealings with us.
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MyCity.com - Voice Outbound/Telemarketing Campaigns

It is a joy working with you and your staff at Mantec both in New Delhi and in Hyderabad.

I just want to let you know that the Call Center in Hyderabad is doing a fine job for MyCity. Selling is a far more difficult task than doing customer service and lead generation. The agents at your Call center in Hyderabad have accepted this challenge and are making major in-roads in several specific industries. Please congratulate them for me. I believe the agents are well trained, highly motivated and eager to achieve top results. It is easy to communicate with all levels of management and, in my opinion; we have a good day to day working relationship with all of your staff. Everyone is constantly seeking new ways to improve the results.

Ari, I believe much of the success is a result of your personal dedication and commitment to the MyCity campaign. You have assembled a good management team and a good group of agents. I enjoy working with everyone.

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Forma Systems - Customer Service and Programming Services

We want to thank you for your great customer service and for the work that Mantec delivered on the STARS project. We found that the programming services we have obtained from MANTEC was first rate. The quality of work done bu your people in India was excellent. In addition, we had very smooth communications locally with you and with your international technical staff.

We are pleased with the process and outcome of having software developed in India through Mantec and look forward to working with you on future projects

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SouthTech Systems- Software Programming Services

This is to express our satisfaction with using your company's software programming services with the programmer located at your facility in India. We are getting excellent quality of work on a prompt and cost effective manner. We are pleased with the excellent communications we have with the programmer in India, which was our great fear. The interaction with your programmer is smooth and prompt.

We are lloking forward to doing more business with you in the software development area. In the near future we would like to use your facility on a larger scale. Please feel free to use us as a reference in your business development efforts.

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FMI International - Data Conversion Services

This is to express our appreciation of the work done by you for completing the data conversion job to meet our requirements in a most satisfactory and reliable manner. Your ability to do the conversion accurately exceeds our expectations due to the unstructured nature of the documents that we supplied. This is a very difficult job, and you performed flawlessly.

We particularly appreciate the timely communications to keep us informed of the progress and the reliability and accuracy of the work done through your India operations.

We look forward to giving your more work in the software area. Please feel free to use us as a reference.

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Mantec Intenational Bags Award From U.S. Department of Commerce.

LOS ANGELES, CA-Mantec International Services was honored with the Export Firm of the Year Award during the LA Minority Enterprise Development Week (MED) Award ceremony and Business fair October 8, held at the Majestic Kodak Theater in Hollywood. The award ceremony was attended by over 800 people was hosted by the Los Angeles Minority Business Opportunity Committee funded by the U.S. Department of Commerce, The U.S. Small business Administration, and the city of Los Angeles' Mayer's Office of Economic Development. Each year the President of the United States proclaims MED Week to recognize and promote the achievements of minority-owned business enterprises.

Mantec International Services was recognized and honored for its effort and result in promoting trade for U.S. companies with India. Mantec's success in helping U.S. companies export to India has grown from $500,000 worth of export in 2000 to $1.5 million in 2001 to over $30 million in 2002.

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AMDEN - Inbound call center services.

This letter is to describe our experience using the services of Mantec Consultants for our outsourced call center needs. Mantec provides us with customer service and inbound call center services. We have been very satisfied with their performance. We have found the entire company and their employees to be professional, well trained and very diligent in their work. We have been especially impressed by Mantec's willingness ability to be flexible, to work to suit our requirements and to go the extra mile setting up their systems to work for us. I would definitely recommend them to anyone seeking a strong outsource provider.

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HARWELL - Back Office Services/Accounts Payble & Account Receivable Updation

Our company began using the services of Mantec International in Winter of 2003. Some members of our management team were very skeptical that off shoring of our back office functions could work. Therefore, we began with a plan in place; perform parallel tests of one function for a month, if that went smoothly, transfer one other function over to Mantec each month until all of the possible functions were transferred; if at any time the process did not seem to be functioning smoothly, we could pull back and bring everything in house again.

In two week we were blown away by the professionalism, efficiency and accuracy of Mantec's services. We started sending over more and more process until we are supplying enough work to keep four Mantec employees on a full time basis.

The cost savings and efficiency of our work crew in India is terrific. Mantec has been bridge that is allowing us to continue to expand with limited growing pains. We highly recommend Mantec International's services.

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RONCO-Outbound sales and upselling Campaigns

Ronco has been using Mantec of outbound sales and telemarketing service since June 2004.We are very happy with Mantec's performance as they have maximized revenues for Ronco with their excellent results. We are especially impressed with Mantec's professionalism and their quick response to any changes in our requirement.

I would highly recommend Mantec as an excellent company to do business with.

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Regional Institute of Environmental Technology (RIET) - Environmental Studies
Study on Environmental Reporting Systems in India (RIET Project No: A.4022.IN)

The regional Institute of Environmental Technology (RIET) confirms that Mantec Consultants (P) Limited has successfully implemented and completed the study on 26 September 2001 with the support from the European Commissions Asia-EcoBEst program extended from RIET.

The study and seminar conducted within the framework of credible environmental reporting as a marketing tool and to improve corporate environmental and financial performance of Indian companies.

United Nations Industrial Development Organisation - Environmental Studies
(Assessment of the Financial Viability of the collection and safe disposal of refrigerant gases and related materials)

I am pleased to inform you that your Final Report relating to the above project has been found acceptable by the UNIDO offices concerned.

I should like to take the opportunity to thank your organisation for the very good co-operation in the implementation of this project and the services rendered to assist UNIDO in fulfilling its mandate.

We look forward to giving your more work in the software area. Please feel free to use us as a reference.

The World Bank - Environmental Studies
( EIA/EMP studies from Panipat and Faridabad Power Stations)

We have reviewed the reports and find that many positive actions have been suggested to improve the environment.

Rolls-Royce Industrial Power (India) Limited - Recruitment

Having Successfully concluded our recruitment, Rolls-Royce Industrial Power (India) Ltd, wish to express our sincere thanks to you and your staff for the excellent professional Recruitment service provided and for the helpful consultancy services afforded, throughout the recruitment campaign for our 208 MW Combined Cycle Power Plant in Kakinada, Andhra Pradesh.

Thanks to the overall efficiency of the Mantec staff, we are proud to say that Rolls-Royce Industrial Power (India) Limited now have an Extremely Well Qualified, Highly Experienced, Professional Power Station Operations and Maintenance Staff, who without doubt rank second to none throughout the Power Station World.

To view the End User appreciations recieved by our tech support team please click here.

India

Mantec Consultants Pvt. Ltd.
Arvinder S Brara (B.E., M.B.A.)
Chairman and Managing Director
805 Vishal Bhavan, 95 Nehru Place, New Delhi-110019
Phone: 91-11-26429294/5/6
Fax: 91-11-26842531
Email us: [email protected]

USA affiliate

Mantec International, LLC
5 Rue Delacroix, Coto De Caza
California 92679
Ish Brara (B.E., MBA)
President
Email us: [email protected]
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